FAQs

  • How do I log into RedHub?

To log in you must have a RedHub user name and password. You can only obtain login details if you have been invited to a project or a tender by the Construction Company project administrator.

  • Where do I log into RedHub?

If you are invited to a project or a tender, you will have received an emailed notification with a link. By clicking on the link, you will be directed to the RedHub login page. Once you have logged in you are directed to your project/s and tender/s list. You can also log in from the RedHub website at www.redhub.com.au.

  • I’ve forgotten my password. How do I log in?

If you have forgotten your password you can go to the login page via the RedHub website or via the link provided, and select “forgotten your password”. Type in your email address or your user name, and RedHub will automatically re-send you a new password.

  • How to I change my password or update my personal information?

To change your password from the RedHub dashboard click “Settings” which will take you to “Edit Your Profile”. From “Edit Your Profile” you can update and change all your personal information.

  • Do I require a new password for other projects?

Your password is generic for all tenders and projects you have been invited to.

  • What browser should I be using with RedHub?

RedHub works on all modern browsers, however, in order to enable many of our advanced features we do make use of the latest browser technology. For this reason it is recommended that you are always using the latest version of either Internet Explorer, Chrome , Firefox or Safari. For the best browsing experience we recommend the latest version of Google Chrome.
Minimum recommended requirements: Internet Explorer 10+, Google Chrome  51+, Firefox 46+
RedHub requires that Javascript is enabled in your browser. Our site will not display correctly without Javascript turned on.

  • How do I download documents from a project?

Click on the documents you wish to download, scroll to the bottom of the page and click on the “download
button”.

  • How do I view my tender?

Once you are logged in, RedHub will display your dashboard and list your tenders. Click on a project to view or download documents.

  • Can I lodge my tender with RedHub?

From the dashboard, each tender you are invited to will have a “click to upload” box. Once clicked, you can use your browser to locate and select a file to upload.

  • How do I download tender documents?

Click on the documents you wish to download, scroll to the bottom of the page and click on the “download button”.

  • Do I have to pay any fees to RedHub?

The construction company administrators pay all project fees. If you are a subbie, supplier or an architect that has been invited to a project you will not pay any fee to use the RedHub platform.

  • How does a Construction Company set up a project on RedHub?

If you are an existing user and RedHub has set you up to create projects, click on the “Admin” tab and select “New Project”. If you do not have this access, and you would like the ability to create projects, contact RedHub for administration rights access to create new projects.